Dahlia Tubers

At the time of checkout, you will be given the choice of Farm-stand Pick-up, or Canada wide shipping.

If you are local, or if you are looking to make a day-trip to our farm, pick-up is a great option.

Please only choose pick-up if you are intending to pick up at our farm, at 1226 Stockdale Rd, Trenton, Ontario. 

There will be THREE WEEKS available for farm pickup for local orders: 

✅ Monday, April 29th-Sunday, May 5th, 2024. 

✅ Monday, May 6th-Sunday, May 12th, 2024.

✅ Monday, May 13th-Sunday, May 19th, 2024.

Orders may be picked up during our business hours, which are Monday-Friday, 9-5 and Sunday 10-5.

While May is still many months away, please ONLY choose the farm pickup option if you can commit now to pick up during this three week window.

Please note that orders failed to be picked up during these set dates (for any reason) will be canceled and a 25% restocking fee will apply.

Our Dahlia Tuber sale is a PRESALE, meaning that while you are purchasing your tubers now, they will not be shipped right away.

Orders will ship by region, in the order they are received, and as weather allows, with our first shipping day being April 22nd, provided the weather makes this ship date possible. All orders placed in April and May will be processed/shipped after we finish shipping our initial batch of orders that were placed in March. 

Please note: These shipping dates are a guide and will be weather dependent. The weather is a factor that is completely outside of our control, and we will be doing our very best to make sure you receive your orders as quickly as possible. If it is possible for us to ship earlier, we'll try our best. We are a small team that also runs a flower farm; please be patient as we work hard to get all orders out on time.

Early Shipping:

Unfortunately, early shipping is not available. Our first ship date will be April 22nd, and we will be shipping all orders in the order they were received, provided the weather and temperatures make this possible.

Note: We're not responsible for orders that are shipped to an incorrect address or orders returned to us as a result of an incorrect mailing address. Additional shipping fees will be required for orders returned to us with incorrect mailing addresses. Dahlia May is not responsible for lost packages. Please contact Canada Post directly to open a ticket/claim if your package becomes lost in the mail.  We will not be able to track lost packages for you. Please do ensure that you enter the correct email address on your order, as this is the only way we will be able to communicate with you regarding your order. 

A 25% restocking fee will be charged for canceled orders.

US/International Shipping:

❌ Unfortunately, we are NOT able to ship Dahlia Tubers to the US or Internationally at this time.

We know that rising shipping costs have been frustrating for customers, and as a small business on the receiving end of those costs as we purchase our own supplies, we completely sympathize. We feel the frustration too. Amazon Prime and Amazon's idea of “free” shipping has left many of us disconnected from the very real costs associated with shipping. Shipping isn't free (even for Amazon), and any business that ships items needs to pay the carrier for the cost of shipping.

Shipping fees will be calculated at the time of checkout, based on your shipping address, and the size of the package. You’ll be able to choose between Canada Post Express, and Fedex (both offer full package tracking) at the time of checkout, with prices for both options being listed then.

Please Note: We have no control over these shipping fees, and do not set them.

All shipping fees are NON REFUNDABLE.

Please make sure you enter the correct mailing address AND email address at checkout. You will receive an automated email confirmation once your order is placed as well as an automated shipping notification with tracking information once your order(s) is shipped. Please check your junk mail/SPAM/Gmail Promotions tab before emailing us for a missing confirmation email. Unfortunately, many email providers send these order confirmations to spam. If you cannot find your order confirmation in your junk mail/SPAM/Gmail Promotions, it's likely that there was a typo in your email address when your order was placed. No worries, send us an email at info@dahliamay.com, and we'll be happy to help.

We’ll be including detailed planting and growing information with your order, and we’ll have a full growing guide available on our website. Please refer to these instructions and follow them carefully. We cannot be held responsible for the health of your tubers once they have been planted. There are many factors that may affect tuber growth, and plant health, that are out of our control, such as weather, soil, pests and other environmental factors. We’ll be sure to set you up for success in your growing journey, but we cannot guarantee the outcome. 

If your tubers fail to eye up within 6 weeks of planting, please do not throw away the tuber. Send an email with your order number, along with pictures of your tuber. We will provide you with a credit towards any future purchases. All tuber credit inquiries must be reported by July 15th, 2024. Unfortunately, we cannot issue credits after July 15th. Our replacement policy is limited to the purchase price of the tubers only; shipping costs are nonrefundable. We will not be able to  issue any credits without proper photo documentation.

When you receive our tubers, open each individual package and inspect your tubers immediately. You'll want to leave the tops of the packages open after inspection, to encourage good airflow. If you'd like to get a head start on your growing season, go ahead and pot your Dahlias up in high quality potting soil, and put them in a brightly lit place in your home. Hold off on watering your tubers for the first 10 days after planting, as they do not require much moisture to sprout, and are very sensitive to excess moisture at this time in the growing process. 

We’ll be sending you information on how to store your tubers until it’s time to plant them. Our tubers are held in 40F/5C temperatures, so your tuber eye may still be dormant and not have a sprout when your package arrives. All tubers are inspected multiple times to ensure viability. We are not responsible for tubers drying out, rotting in post-shipment storage, improper planting, weather issues or poor customer care. All shipments receive a postcard with growing instructions. We cannot be held responsible for tubers rotting after planting due to weather or pest conditions. 

We’re looking forward to sharing a part of our farm with you! Happy Shopping!